Privacy

Privacy Policy

Effective Date: May 1st, 2025

Andre and Monte Design (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide through forms or communications.
  • Project Information: Details about your project, including city/location, description, and uploaded documents.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
  • Files and Documents: Any architectural drawings, plans, or other materials you upload through our website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and respond to inquiries or requests submitted through our website.
  • To provide and improve our services, including permit processing, design services, and project guidance.
  • To communicate with you regarding your project, updates, or any issues requiring attention.
  • To comply with legal obligations and protect against fraudulent or unauthorized activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers and contractors who assist in providing our services (e.g., city officials or consultants).
  • To comply with legal obligations or enforce our terms and conditions.
  • With your explicit consent for any other purpose not outlined above.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes secure data storage, encryption of sensitive data, and restricted access to authorized personnel only. While we strive to safeguard your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: Request access to the information we hold about you or update your details.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Data Deletion: Request the deletion of your personal data unless required for legal or operational purposes.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

By using our website or services, you agree to the terms outlined in this Privacy Policy.